Online Public Access Catalog




Total quality management for hospitality and tourism

Ford, Robert C.

Sturman, Michael C.

Heaton, Cherill P.

Physical Description

Includes black and white illustrations. Includes glossary and index after the text.

Publisher

Singapore: Cengage Learning Asia Pte., Ltd.

Subjects

Management

Number of Copies

1

ISBN

978-981-4352-61-1

Pages

522p.

Copyright

2012